Ivan Arriola

Security Operations Center (SOC) Intern Riverton, UT • Church Of Jesus Christ Of Latter-day Saints

• Monitored and triaged security events using tools such as CrowdStrike, Splunk, and Microsoft Defender, following established runbooks and the PICERL (Incident Response) framework.
• Responded to and escalated incidents through ServiceNow, ensuring timely remediation and documentation of events, incidents, and threats across endpoints and networks.
• Gained hands-on experience with ticketing and workflows within a SOC environment.

Security Applications Intern Summit, NJ • Kenvue (Johnson & Johnson)

• Built a script that pulled data from the Akamai WAF API and powered a custom dashboard for teams without platform access.

End user compute Intern Skillman, NJ • Kenvue (Johnson & Johnson)

• Led a collaborative session with the EUC team to define the optimal user experience for our internal web pages.
• Collected research and utilized a variety of functions in excel in order to derive insights to determine potential users for a pilot program.
• Assessed migrating Apple device management from JAMF to Microsoft Intune for consolidation.

End‑User Engineer Provo, UT• BYU Office of Information Technology

• Automated 10 application deployments, reducing total manual installation to only 4
• Created a system to check over 25 automatic deployments.
• Trained new students on how to use MAM/MDM platform JAMF.
• Helped in configuring platform SSO for MAC.
• Migrated over 10 deployments on-premise SCCM to Intune.

System administrator Provo, UT • University

• Played a role in migrating from SCCM/MEM enterprise to MS Intune cloud service.
• Deployed applications using MDM/MAM MS Intune cloud service.
• Performed maintenance, and tier 2 troubleshooting issues of over 500 devices on campus, while only being 1 member of a team of once 5 for 6 months.
• Received new devices, added new devices to inventory and oversaw movement of all laptops, desktops, phones, and tablets worth over at least 100,000 dollars.
• Interfaced with 10 VIP’s being directors weekly and resolved issues within 24 hours.
• Exported tens of thousands of devices from JIRA to a new inventory tracking software called Reftab.